The only way to purchase a MaxCare plan is to get one at the same time you buy a used car from CarMax. There are other factors that will affect the cost of your warranty plan, shown in the graphic below.ĭeductibles are also variable, but you can receive $50 off your deductible if you visit a CarMax or RepairPal service center. A five-year plan for a car with 20,000 miles would cost less than the same coverage for a car with 80,000 miles, since the likelihood of repairs increases with mileage. The cost is usually affected by the year, mileage, make, and model of the car, as well. On the other hand, if the CarMax warranty costs $3,000 for three years, that’s pretty expensive ($1,000 per year). So, if you are presented with a CarMax warranty cost of $1,000 for two years of coverage, that price is about average. According to our research, a full-coverage plan similar to the one you might get from CarMax is about $484 per year. Since we can’t give you an exact CarMax extended warranty cost here, we’ll let you know what you should look for. You’ll have to go to a dealership to find out what a CarMax warranty costs on the vehicle you’re considering. Since you can only buy a MaxCare plan along with a used car from CarMax, prices aren’t listed online. If you tamper with the odometer, stop paying your bill, or if your car is declared a total loss, the warranty isn’t any good. The repair shop can request copies of your service history to make sure the damage isn’t your fault. Make sure you take good care of the vehicle. Replacement parts that increase the value or performance of a vehicle.Damage from environmental events or accidents.Damage from lack of maintenance or misuse. ![]() Like all protection plans, MaxCare won’t cover everything. Of course, you’ll have to shop from a mainstream dealer to get one of those. These also depend on the vehicle you choose.Ĭompared to a manufacturer’s certified pre-owned warranty, the MaxCare plan covers less and offers fewer perks. You’ll definitely get to read a contract if you decide to buy the plan, but we suggest you take your time and go through it carefully.Įven though you can’t choose different levels of coverage, you can choose between a wide range of mileage and year limits. Unfortunately, there aren’t any sample contracts online. However, this might be a fancy way of saying that a listed part might not be covered under certain circumstances. CarMax describes the MaxCare warranty as covering any part unless it is listed under exclusions.Īt first glance, it might seem like the CarMax warranty is an exclusionary contract, which usually covers over 1,000 parts and is what factory warranties use. Unlike many other vehicle service contracts, CarMax only offers one main coverage option. It’s difficult to get a read on customer experience with the vehicle service contract since the company is much more focused on selling used cars. However, CarMax MaxCare is only a small part of what the organization does. They sold us a lemon, did not offer help (even with the extended warranty they sold us) and failed at every turn from the local to the corporate level.”ĬarMax has an A+ rating from the Better Business Bureau (BBB), and it gets good reviews online for its used car buying process. “I’m not sure if they no longer service vehicles or if they’re just busy? I paid for the warranty and need to set an appointment to make some major repairs covered under the warranty but can’t get through!” – Benjamin R., BBB Negative CarMax Warranty Reviews ![]() Try finding an extended warranty that allows you to cancel at any time and get a prorated amount back.” “The fuss over MaxCare is also not deserved. They were upfront about everything and gave me time to make my decision instead of calling, texting, and emailing me constantly.” “CarMax was the only company that didn’t lie to me or misrepresent their vehicles. Many people do appreciate CarMax’s no-haggle business model, and the company gets positive reviews for customer service. Like we mentioned at the beginning, it’s a little tricky to get a feel for the customer experience with the MaxCare plan since most of CarMax’s business is selling used cars.
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